Frequently Asked Questions

Once the connection is completed, the CG NET user ID will be shared on the registered mobile number and email address. Or you can check your user id on the sticker attached to your router.

If your mobile number is not registered with us, please get in touch with our customer care for support.

Call us on Smart: NTC: 01-5970113 NTC Toll-Free: 16600110013 or Chat with us on Facebook (chat), WhatsApp, or Website.