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Frequently Asked Questions

Fair Usage Policy (FUP) is practiced worldwide by ISP companies. This has incorporated to restrict or throttle Internet Speeds on unlimited plans to prevent misuse or excessive use of bandwidth provided. FUP is aimed to ensure we provide a quality internet experience to all our customers and to ensure no customers are disadvantaged by the behavior of others. Providing unlimited Internet service increases the risk of few customers abusing the service and using most of the ISPs bandwidth which makes it difficult for ISPs to maintain quality for other customers who have moderate usage and are paying the equal amount of money.